2FA

Setup two-factor authentication to add a layer of security to protect your account

Turn on 2FA for yourself

Account admins can protect their own login with two-factor authentication (2FA) from their user settings:

  1. Click your company name at the top of the sidebar and choose Users and Roles
  2. Select yourself in the list
  3. Under 2-Factor Authentication, click Enable
2-Factor Authentication in your user settings

2-Factor Authentication in your user settings

Scan QR Code

  1. Open your authenticator app, scan the QR code and click Continue

Save Recovery Codes

  1. Save the recovery codes somewhere safe (Copy codes copies them). They are the only way to log in if you lose access to your authenticator app, and they can’t be shown again. Click Continue.
  2. Enter the 6-digit code from your authenticator app to confirm. You are then logged out, and you log in again with 2FA.

Once 2FA is on, the same place shows Re-setup to move to a new authenticator app, and Disable to turn 2FA off.

Logging in with 2FA

Enter 2FA Code

Every time you log in, enter the code from your authenticator app after your password. If you don’t have your app, click Use a recovery code.

Enforcing 2FA for an account

Raffle can make 2FA required for every user on an account. Contact Raffle Support to enforce it. When it is enforced, every user on the account is logged out and has to set up an authenticator app the next time they log in, and users can no longer disable 2FA.