Insights

Understand your customers with the Raffle Insights dashboard. Filter results, track trends, and identify content gaps for better user engagement.

Overview

Track user behaviours

Content Gaps

Identify significant gaps in content

Popular Pages

The most clicked answers

Chat Session History

All conversations in your AI Chat

Search Activity By Page

The Insights dashboard displays an overview of how Raffle performs on your website, with statistics based on usage data collected from users. Read more about security and compliance.

Note

Search data are processed as soon as the widget has been implemented on your platform. But keep in mind that sufficient time and traffic are needed in order to view relevant data on the Insights dashboard. After at least two weeks of going live with Raffle Search, your Key Account Manager will reach out to call for a meeting in order to discuss the performance of Raffle Search and give you a walkthrough of the dashboard.

Overview

Insights

Overview

Content Gaps

Trending Questions

Popular Pages

Chat Session History

Search Activity By Page

Note

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