Releases
Product Release Notes
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Monthly Updates
- Updated Raffle Search on the Umbraco Marketplace
- Added more editing options when customizing Instant Answer titles
- Fix to ensure non-API tools are only used via script implementation
- Fixed an issue where references originating from PDFs does not jump to the target page
- Fixed a bug where Top Questions were not being displayed properly in the preview for API tools
- Fixed a bug that caused text to not be copied in Summary/Chat
- Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
- Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
- Questions are now automatically generated for Dutch, Finnish, French, German, Italian, Norwegian, Polish, Swedish
- Search data can now be collected from a Search UI share link
- Added Search UI tooltips for tool options and connected indexes
- Added
up-to-date
status for Instant Answers - Improved the design of the Search UI overview and creation wizard
- Minor fixes for formatting issues in Raffle Summary
- Fixed an issue where diacritic characters are not being scraped properly
- Fixed a bug that caused summary to hang or disappear while generating a response
- Fixed a bug that caused the API tool preview to disappear when launched in the web app
- Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
- Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
- Added support for Raffle Chat in Embedded and Overlay
- Improved Instant Answer preview design when resolving Knowledge Gaps
- Minor improvements to the trial onboarding flow
- Minor fixes for formatting issues with Knowledge Gaps
- Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
- Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
- New Look: Implemented new design for the Raffle Web App
- Added support to use non-conventional sitemap addresses in the scrape
- Minor design and performance improvements to the Search UI settings
- Fixed an issue that occurs when converting and scraping MS office files
- Fixed issues with the Raffle API e.g. 500 error for insufficient events, empty URL strings, image link errors
- Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
- Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
- Top Questions can now be configured for Desktop and API search implementations
- Added customizable placeholder text if no Top Questions have been set
- Added Help section for the Raffle Desktop app
- Email support for Chat now automatically copies over the last sent chat message
- Brand color will now be used to mark clicked answers within a search session
- Minor improvements to the
text fragment highlighting
feature - Minor fixes for references in Chat and Summary
- Fixed inconsistent brand colors in Raffle Chat
- Fixed instances of blurred-out results in Raffle Search
- Fixed a bug that prevented creation of manual indexes
- Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
- Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
- Added alternating hover colors when previewing answer sections
- Fixed answers being separated into multiple responses in Raffle Chat
- Fixed words being mixed up in Raffle Summary
- Fixed issues with the Overlay UI shifting the contents of a web page
- Fixed issues with uploading documents in Manual Uploads
- Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
- Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
- Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
- Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
- Design Upgrade: new look and feel for Raffle
- Help Section: Added Help section to view Raffle status, documentation and link to Support
- Low Res Support: added support for Raffle Insights to resize better in low resolution screens
- Sync Status: added the ability to view last sync date and status of an index
- Do More with Sources: added ability to add, update and delete source configurations
- Autocomplete: added the option to toggle the autocomplete feature in a Search UI
- Filtering: added the ability to filter indexes and articles
- Source Sorting: added the ability to sort data in ascending, descending or no particular order
- Fixed issues with images and links not loading properly in instant answers
- Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
- Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
- Design Refresh: new API section for handling API-related configurations
- Launcher Repositioning: added the ability to control the position of the Launcher Search UI
- No PDFs: added the option to exclude PDF content from Raffle Summary answers
- Disable Search UI: customers can now ask Raffle Support to temporarily disable a Search UI
- Fixed issues with users being randomly logged out of Raffle
- Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
- Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
- Design Refresh: new Search UIs overview for the Search UIs page
- Rules Engine: added the ability to manage questions related to a page to boost it in the search results
- Manual Index Update: added the ability to delete a manually uploaded file
- Do More With Search UIs: added more Search UI options like adjusting the number of search results, displaying breadcrumbs, etc.
- Answers Preview: the ability to show snippets of an answer in the Search UI has now been discontinued
- Improved Sectioning: better sectioning of answers handled by the Raffle Model
- Speed Up: faster response time when using Raffle Chat and Raffle Summary
- Refined cookie cleanup logic, fixed issues with Insights clusters, support channels and 404 errors in answer previews and manual uploads
- Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
- Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
- Raffle Chat: search and have human-like conversations with Raffle Chat using data from approved indexes. Learn more
- Hide From Directories: added the option to exclude Raffle Search from being shown on specific sub-folders of a website
- Accessibility: added the ability to exit the Search UI with the escape (ESC) key
- Corrections: minor text updates
- Microinteractions: added a preloader to be displayed while waiting for the rest of the page to load
- Speed Up: faster response time when using Raffle Summary
- Fixed occurrences of empty and “could not load” Insights data
- Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
- Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
- WCAG Compliance: design improvements to ensure that Raffle Search is living up to theWeb Content Accessibility Guidelines (WCAG) as required by public institutions
- Request Access: added the ability to directly contact Raffle Support for add-on requests and upgrades
- Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
- Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
- Raffle Summary: get an intelligent summary from Raffle Search using data from approved indexes. Learn more
- Link Knowledge Gaps: added the ability to connect Knowledge Gaps to existing indexes
- Umbraco Marketplace: Raffle Search is now available as a plugin in the Umbraco Marketplace
- Jump to Page: added the option to auto-scroll to the selected section of an article
- Design Refresh: new look for the Search UIs page
- Do More With Search UIs: additional Search UI options have been added, like adding backdrop for embedded designs, option to display breadcrumbs, adjust search bar height and more
- Overlay Exit: added a fix to immediately close the Overlay when a user clicks outside the Search UI
- Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
- Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
- Design Refresh: added content preview for Instant Answers
- Improved the search performance in the new versions of the search extension and desktop app
- Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
- Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
- Knowledge Gap Clusters: added clusters for knowledge gaps for easier viewing by topic
- API Metadata: added ability to retrieve additional data extracted from scraped pages
- Status Page: users can now check the operation status of Raffle on the Raffle Status page
- Date Persistence: implemented a fix to persist the date period selected on the Insights dashboard
- Custom Email Message: added the option to customize the message shown to users after an email has been sent (or failed to be sent) from Raffle Search
- Custom Placeholder: added the option to change the search field placeholder in the Search UI settings
- Accessibility: added keyboard navigation to Raffle Search
- PDF Titles: PDFs are now displayed with either the filename or document title in search results
- Popular Pages: get a list of most-visited pages from user searches on the Insights Dashboard
- Simpler Instant Answers: removed the thumbs up/down buttons on Instant Answers
- Updated Extension: implemented bug fixes in new version of the extension
- Auto Boost: indexes with user-added questions are now ranked as top answer in each search
- Partial Search: added the option to use a part of the title or URL when searching for indexes
- Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
- Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience