Releases

Product Release Notes

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Monthly Updates

  • Updated Raffle Search on the Umbraco Marketplace
  • Added more editing options when customizing Instant Answer titles
  • Fix to ensure non-API tools are only used via script implementation
  • Fixed an issue where references originating from PDFs does not jump to the target page
  • Fixed a bug where Top Questions were not being displayed properly in the preview for API tools
  • Fixed a bug that caused text to not be copied in Summary/Chat
  • Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
  • Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
  • Questions are now automatically generated for Dutch, Finnish, French, German, Italian, Norwegian, Polish, Swedish
  • Search data can now be collected from a Search UI share link
  • Added Search UI tooltips for tool options and connected indexes
  • Added up-to-date status for Instant Answers
  • Improved the design of the Search UI overview and creation wizard
  • Minor fixes for formatting issues in Raffle Summary
  • Fixed an issue where diacritic characters are not being scraped properly
  • Fixed a bug that caused summary to hang or disappear while generating a response
  • Fixed a bug that caused the API tool preview to disappear when launched in the web app
  • Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
  • Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
  • Added support for Raffle Chat in Embedded and Overlay
  • Improved Instant Answer preview design when resolving Knowledge Gaps
  • Minor improvements to the trial onboarding flow
  • Minor fixes for formatting issues with Knowledge Gaps
  • Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
  • Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
  • New Look: Implemented new design for the Raffle Web App
  • Added support to use non-conventional sitemap addresses in the scrape
  • Minor design and performance improvements to the Search UI settings
  • Fixed an issue that occurs when converting and scraping MS office files
  • Fixed issues with the Raffle API e.g. 500 error for insufficient events, empty URL strings, image link errors
  • Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
  • Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
  • Top Questions can now be configured for Desktop and API search implementations
  • Added customizable placeholder text if no Top Questions have been set
  • Added Help section for the Raffle Desktop app
  • Email support for Chat now automatically copies over the last sent chat message
  • Brand color will now be used to mark clicked answers within a search session
  • Minor improvements to the text fragment highlighting feature
  • Minor fixes for references in Chat and Summary
  • Fixed inconsistent brand colors in Raffle Chat
  • Fixed instances of blurred-out results in Raffle Search
  • Fixed a bug that prevented creation of manual indexes
  • Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
  • Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
  • Added alternating hover colors when previewing answer sections
  • Fixed answers being separated into multiple responses in Raffle Chat
  • Fixed words being mixed up in Raffle Summary
  • Fixed issues with the Overlay UI shifting the contents of a web page
  • Fixed issues with uploading documents in Manual Uploads
  • Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
  • Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
  • Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
  • Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
  • Design Upgrade: new look and feel for Raffle
  • Help Section: Added Help section to view Raffle status, documentation and link to Support
  • Low Res Support: added support for Raffle Insights to resize better in low resolution screens
  • Sync Status: added the ability to view last sync date and status of an index
  • Do More with Sources: added ability to add, update and delete source configurations
  • Autocomplete: added the option to toggle the autocomplete feature in a Search UI
  • Filtering: added the ability to filter indexes and articles
  • Source Sorting: added the ability to sort data in ascending, descending or no particular order
  • Fixed issues with images and links not loading properly in instant answers
  • Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
  • Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
  • Design Refresh: new API section for handling API-related configurations
  • Launcher Repositioning: added the ability to control the position of the Launcher Search UI
  • No PDFs: added the option to exclude PDF content from Raffle Summary answers
  • Disable Search UI: customers can now ask Raffle Support to temporarily disable a Search UI
  • Fixed issues with users being randomly logged out of Raffle
  • Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
  • Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
  • Design Refresh: new Search UIs overview for the Search UIs page
  • Rules Engine: added the ability to manage questions related to a page to boost it in the search results
  • Manual Index Update: added the ability to delete a manually uploaded file
  • Do More With Search UIs: added more Search UI options like adjusting the number of search results, displaying breadcrumbs, etc.
  • Answers Preview: the ability to show snippets of an answer in the Search UI has now been discontinued
  • Improved Sectioning: better sectioning of answers handled by the Raffle Model
  • Speed Up: faster response time when using Raffle Chat and Raffle Summary
  • Refined cookie cleanup logic, fixed issues with Insights clusters, support channels and 404 errors in answer previews and manual uploads
  • Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
  • Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
  • Raffle Chat: search and have human-like conversations with Raffle Chat using data from approved indexes. Learn more
  • Hide From Directories: added the option to exclude Raffle Search from being shown on specific sub-folders of a website
  • Accessibility: added the ability to exit the Search UI with the escape (ESC) key
  • Corrections: minor text updates
  • Microinteractions: added a preloader to be displayed while waiting for the rest of the page to load
  • Speed Up: faster response time when using Raffle Summary
  • Fixed occurrences of empty and “could not load” Insights data
  • Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
  • Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
  • WCAG Compliance: design improvements to ensure that Raffle Search is living up to theWeb Content Accessibility Guidelines (WCAG) as required by public institutions
  • Request Access: added the ability to directly contact Raffle Support for add-on requests and upgrades
  • Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
  • Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
  • Raffle Summary: get an intelligent summary from Raffle Search using data from approved indexes. Learn more
  • Link Knowledge Gaps: added the ability to connect Knowledge Gaps to existing indexes
  • Umbraco Marketplace: Raffle Search is now available as a plugin in the Umbraco Marketplace
  • Jump to Page: added the option to auto-scroll to the selected section of an article
  • Design Refresh: new look for the Search UIs page
  • Do More With Search UIs: additional Search UI options have been added, like adding backdrop for embedded designs, option to display breadcrumbs, adjust search bar height and more
  • Overlay Exit: added a fix to immediately close the Overlay when a user clicks outside the Search UI
  • Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
  • Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
  • Design Refresh: added content preview for Instant Answers
  • Improved the search performance in the new versions of the search extension and desktop app
  • Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
  • Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
  • Knowledge Gap Clusters: added clusters for knowledge gaps for easier viewing by topic
  • API Metadata: added ability to retrieve additional data extracted from scraped pages
  • Status Page: users can now check the operation status of Raffle on the Raffle Status page
  • Date Persistence: implemented a fix to persist the date period selected on the Insights dashboard
  • Custom Email Message: added the option to customize the message shown to users after an email has been sent (or failed to be sent) from Raffle Search
  • Custom Placeholder: added the option to change the search field placeholder in the Search UI settings
  • Accessibility: added keyboard navigation to Raffle Search
  • PDF Titles: PDFs are now displayed with either the filename or document title in search results
  • Popular Pages: get a list of most-visited pages from user searches on the Insights Dashboard
  • Simpler Instant Answers: removed the thumbs up/down buttons on Instant Answers
  • Updated Extension: implemented bug fixes in new version of the extension
  • Auto Boost: indexes with user-added questions are now ranked as top answer in each search
  • Partial Search: added the option to use a part of the title or URL when searching for indexes
  • Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
  • Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience