Insights

Understand your customers with the Raffle Insights dashboard. Filter results, track trends, and identify content gaps for better user engagement.

Overview

Track user behaviours

Content Gaps

Identify significant gaps in content

Popular Pages

The most clicked answers

Chat Session History

All conversations in your AI Chat

Search Activity By Page

The Insights dashboard shows how Raffle performs on your website, with statistics based on how visitors use your widgets. Read more about security and compliance.

Note

Data is collected as soon as the widget is live on your website, but it takes time and traffic before the Insights dashboard shows meaningful numbers. After at least two weeks of going live with Raffle Search, your Key Account Manager will reach out to call for a meeting in order to discuss the performance of Raffle Search and give you a walkthrough of the dashboard.

Overview

Insights

Overview

Content Gaps

Trending Questions

Popular Pages

Chat Session History

Search Activity By Page

Note

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