Zendesk
Install Raffle Search as an application on your Zendesk. Quickly set up by pasting the Raffle script in the appropriate place.
As an administrator, set up Raffle Search on the Zendesk Help Site.
Steps
- Go to the Zendesk Help Center
- Click the GUIDE ADMIN link
- Go to the THEMES section
- Click CUSTOMIZE on the current theme
- Click EDIT CODE at the bottom of the page
- Click
document_head.hbsto edit the theme header - Insert the Raffle Search script in the editor
- Click PUBLISH to save changes
<script>
(function () {
window.addEventListener('load', () => {
const form = document.getElementsByClassName["search-full"](0);
const children = form.children;
Array.from(children).forEach((child) => child.remove());
let targetNode = document.createElement("div");
targetNode.setAttribute("id", "raffle-target");
targetNode.style.height = "3rem";
targetNode.style.width = "100%";
targetNode.style.position = "relative";
form.append(targetNode);
});
var el = document.createElement("script");
el.setAttribute("src", "https://cdn.raffle.ai/search/index.js");
el.setAttribute("id", "raffle-sdk");
el.setAttribute("defer", "");
el.setAttribute("data-uid", "<uid>");
document.head.appendChild(el);
})();
</script>