Releases

Stay updated with the latest Raffle releases and news. Monthly updates on our AI platform’s newest achievements and features.

Questions? Feedback? Suggestions? Let us know what you think! Help us make your Raffle experience better by sending your ideas to support@raffle.ai.

Monthly Updates

  • Speech-to-Search support on all Raffle widgets (see screenshot below)
  • Summary styling updates
  • Various bugfixes and smaller improvements

The screenshot below shows how to activate and use the Speech-to-Search functionality:

Click on the microphone icon to dictate your question

  • Chat and Summary
    • Improved the layout of responses
    • Control tone of voice, willingness to respond etc.
    • Follow-up question improvements, now with guaranteed answers
    • Feedback support on chat (thumbs up/down)
  • New Search Frontend and Chat designs (see screenshot below)
  • Improvements and bugfixes to new Insights page
  • Multilingual support for Search and Chat

The screenshot below gives an overview of the new features that can be customized and set in the User Interfaces:

Improvements on the User Interfaces

  • New Insights page (re-styling, more flexible UI)
  • Chat session history
  • Chat conversation feedback (thumbs up/down)
  • New public API for content and search API (integrate Raffle into your own solutions - vector search, filtering)
  • Highly improved search performance (better training data)
  • Expose meta-tag selectors in source config to Account Admins
  • Better recency scores based on document authoring dates (for web pages)
  • Various UX improvements, including WCAG 2.1 compliance
  • Search re-ranking
  • Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
  • Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience

The screenshot below show how the re-ranking of answers is working:

How Rerank works

  • Improved trial flow for a better and more intuitive user experience
  • Support for multilingual search
  • Search widget improvements
  • Raffle desktop improvements (maybe not relevant to announce)
  • Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
  • Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
  • Migrating model training to GPU server
  • Optimized memory consumption (FAISS)
  • Migrate model-pygate to go
  • Worker based and scalable question generation (in Go)
  • Remix updated to v2
  • Improved circle-ci workflows
  • Tablet search prototype (aka the Sosu App)
  • Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
  • Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
  • Updated Raffle Search on the Umbraco Marketplace
  • Added more editing options when customizing Instant Answer titles
  • Fix to ensure non-API widgets are only used via script implementation
  • Fixed an issue where references originating from PDFs does not jump to the target page
  • Fixed a bug where Top Questions were not being displayed properly in the preview for API widgets
  • Fixed a bug that caused text to not be copied in Summary/Chat
  • Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
  • Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
  • Questions are now automatically generated for Dutch, Finnish, French, German, Italian, Norwegian, Polish, Swedish
  • Search data can now be collected from a widget share link
  • Added widget tooltips for widget options and connected indexes
  • Added up-to-date status for Instant Answers
  • Improved the design of the widget overview and creation wizard
  • Minor fixes for formatting issues in Raffle Summary
  • Fixed an issue where diacritic characters are not being scraped properly
  • Fixed a bug that caused summary to hang or disappear while generating a response
  • Fixed a bug that caused the API widget preview to disappear when launched in the web app
  • Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
  • Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
  • Added support for Raffle Chat in Embedded and Overlay
  • Improved Instant Answer preview design when resolving Knowledge Gaps
  • Minor improvements to the trial onboarding flow
  • Minor fixes for formatting issues with Knowledge Gaps
  • Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
  • Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
  • New Look: Implemented new design for the Raffle Web App
  • Added support to use non-conventional sitemap addresses in the scrape
  • Minor design and performance improvements to the widget settings
  • Fixed an issue that occurs when converting and scraping MS office files
  • Fixed issues with the Raffle API e.g. 500 error for insufficient events, empty URL strings, image link errors
  • Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
  • Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
  • Top Questions can now be configured for Desktop and API search implementations
  • Added customizable placeholder text if no Top Questions have been set
  • Added Help section for the Raffle Desktop app
  • Email support for Chat now automatically copies over the last sent chat message
  • Brand color will now be used to mark clicked answers within a search session
  • Minor improvements to the text fragment highlighting feature
  • Minor fixes for references in Chat and Summary
  • Fixed inconsistent brand colors in Raffle Chat
  • Fixed instances of blurred-out results in Raffle Search
  • Fixed a bug that prevented creation of manual indexes
  • Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
  • Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
  • Added alternating hover colors when previewing answer sections
  • Fixed answers being separated into multiple responses in Raffle Chat
  • Fixed words being mixed up in Raffle Summary
  • Fixed issues with the Overlay UI shifting the contents of a web page
  • Fixed issues with uploading documents in Manual Uploads
  • Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
  • Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
  • Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
  • Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
  • Design Upgrade: new look and feel for Raffle
  • Help Section: Added Help section to view Raffle status, documentation and link to Support
  • Low Res Support: added support for Raffle Insights to resize better in low resolution screens
  • Sync Status: added the ability to view last sync date and status of an index
  • Do More with Sources: added ability to add, update and delete source configurations
  • Autocomplete: added the option to toggle the autocomplete feature in a widget
  • Filtering: added the ability to filter indexes and articles
  • Source Sorting: added the ability to sort data in ascending, descending or no particular order
  • Fixed issues with images and links not loading properly in instant answers
  • Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
  • Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
  • Design Refresh: new API section for handling API-related configurations
  • Launcher Repositioning: added the ability to control the position of the Launcher widget
  • No PDFs: added the option to exclude PDF content from Raffle Summary answers
  • Disable widget: customers can now ask Raffle Support to temporarily disable a widget
  • Fixed issues with users being randomly logged out of Raffle
  • Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
  • Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
  • Design Refresh: new widgets overview for the widgets page
  • Rules Engine: added the ability to manage questions related to a page to boost it in the search results
  • Manual Index Update: added the ability to delete a manually uploaded file
  • Do More With widgets: added more widget options like adjusting the number of search results, displaying breadcrumbs, etc.
  • Answers Preview: the ability to show snippets of an answer in the widget has now been discontinued
  • Improved Sectioning: better sectioning of answers handled by the Raffle Model
  • Speed Up: faster response time when using Raffle Chat and Raffle Summary
  • Refined cookie cleanup logic, fixed issues with Insights clusters, support channels and 404 errors in answer previews and manual uploads
  • Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
  • Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
  • Raffle Chat: search and have human-like conversations with Raffle Chat using data from approved indexes. Learn more
  • Hide From Directories: added the option to exclude Raffle Search from being shown on specific sub-folders of a website
  • Accessibility: added the ability to exit the widget with the escape (ESC) key
  • Corrections: minor text updates
  • Microinteractions: added a preloader to be displayed while waiting for the rest of the page to load
  • Speed Up: faster response time when using Raffle Summary
  • Fixed occurrences of empty and “could not load” Insights data
  • Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
  • Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
  • WCAG Compliance: design improvements to ensure that Raffle Search is living up to theWeb Content Accessibility Guidelines (WCAG) as required by public institutions
  • Request Access: added the ability to directly contact Raffle Support for add-on requests and upgrades
  • Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
  • Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
  • Raffle Summary: get an intelligent summary from Raffle Search using data from approved indexes. Learn more
  • Link Knowledge Gaps: added the ability to connect Knowledge Gaps to existing indexes
  • Umbraco Marketplace: Raffle Search is now available as a plugin in the Umbraco Marketplace
  • Jump to Page: added the option to auto-scroll to the selected section of an article
  • Design Refresh: new look for the widgets page
  • Do More With widgets: additional widget options have been added, like adding backdrop for embedded designs, option to display breadcrumbs, adjust search bar height and more
  • Overlay Exit: added a fix to immediately close the Overlay when a user clicks outside the widget
  • Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
  • Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
  • Design Refresh: added content preview for Instant Answers
  • Improved the search performance in the new versions of the search extension and desktop app
  • Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
  • Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience
  • Knowledge Gap Clusters: added clusters for knowledge gaps for easier viewing by topic
  • API Metadata: added ability to retrieve additional data extracted from scraped pages
  • Status Page: users can now check the operation status of Raffle on the Raffle Status page
  • Date Persistence: implemented a fix to persist the date period selected on the Insights dashboard
  • Custom Email Message: added the option to customize the message shown to users after an email has been sent (or failed to be sent) from Raffle Search
  • Custom Placeholder: added the option to change the search field placeholder in the widget settings
  • Accessibility: added keyboard navigation to Raffle Search
  • PDF Titles: PDFs are now displayed with either the filename or document title in search results
  • Popular Pages: get a list of most-visited pages from user searches on the Insights Dashboard
  • Simpler Instant Answers: removed the thumbs up/down buttons on Instant Answers
  • Updated Extension: implemented bug fixes in new version of the extension
  • Auto Boost: indexes with user-added questions are now ranked as top answer in each search
  • Partial Search: added the option to use a part of the title or URL when searching for indexes
  • Performance Improvements: under-the-hood improvements to keep things running reliably and smoothly
  • Bug Fixes: behind-the-scenes tweaks and fixes to provide a better Raffle Search experience